Context
Before they came to us, the firm had been small enough to give every senior stakeholder clear oversight of every major decision. But as they began to scale up, leaders needed to adapt rapidly: creating a culture that could support this growth with greater openness, trust, and independence across teams.
The programme
We designed an Unleashed programme to equip the leadership team with the ability to nurture a less directive culture: shifting from an ‘expert telling’ style to a ‘coaching and questioning’ one. This shift would help harness the potential and collective strength of a larger team.
Starting with the CEO and two senior leaders, we then rolled out the programme for several cohorts across multiple locations, with a mix of in-person and online tutorials.
Participants learned about themselves and each other, as well as developing coaching techniques for deploying in their day-to-day roles. The space to try out techniques and then discuss with a tutor facilitated deeper learning, while the sessions created the dedicated headspace for thinking personally and as a team.
Impact
Participants said the programme resonated more deeply than any other leadership training they had experienced: more personal, immersive and with more immediate practical applications.
New habits of self-reflection were found to be valuable in driving more conscious, and better decisions: in several cases, the programme provided the impetus, tools and support to address a live challenge that had been lingering.
While each tutorial group included colleagues who already worked together, the programme rollout facilitated deeper, more trusting relationships company-wide - a closeness and ability to support that had not been present before.
Following the formal programme, a series of continuing professional development opportunities have been created for this growing group of alumni, to ensure lasting value and help embed new ways of working.
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